Wednesday, 15 January 2014

What sort of office is beneficial for performance?

What kind of office makes us most creative, enhances productivity, creates a great working atmosphere and a sense of cohesion amongst employees? For a long time, it has been thought that an open environment would be ideal because it enhances communication and idea flow. However, recent research questions this notion.

The results found are in line with research on what is beneficial for concentration, performance and team cohesion. For example, one big issue with open space offices is noise, which in turn is known to have a negative impact on concentration. Even worse, it is harmful for health because it raises the level of stress hormones. Furthermore, a sense of privacy is related to job performance, while feeling in control of your environment is beneficial for team cohesion and satisfaction. This sense of control includes for example adjusting temperature and lighting in a room, but also the way in which meetings are conducted.

Generally, interruptions seem to be very detrimental to concentration and performance. We reported on this before. In consequence, for getting things done, it is important to be able to stick with them for elongated periods of time. The risk of being interrupted is greater in an open space office than in smaller ones.

Thus, to sum up the research mentioned: open space offices are detrimental for performance, team cohesion, and health and therefore whenever there is the choice, smaller offices should be preferred.

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